Refund policy

Return and Refund Policy

We want you to love your purchase! If you are not completely satisfied, we are here to help our customers across Bahrain and the United Arab Emirates (UAE).

1. Returns
- You have 14 days from the date of delivery to request a return.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Items purchased on sale or clearance are final sale and cannot be returned.

2. Return Shipping
- Customers in Bahrain and the UAE are responsible for paying their own return shipping costs. 
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Refunds
- Once we receive and inspect your returned item, we will send you an email to notify you that we have received it.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 to 10 business days.

4. Exchanges
- We only replace items if they are defective or damaged upon arrival. If you need to exchange an item, please contact our support team.

Contact Us
If you have any questions on how to return your item to us, contact us via email at your store support address.